FAQ’s

  • If your TV loses power, here are a few steps to troubleshoot and respond:

    1. Check if the power outage is just the TV

    Try other devices: Plug a lamp or phone charger into the same outlet. If they don’t work either, the issue might be with the outlet or a larger power outage.

    2. Check for a blown fuse or tripped breaker

    Go to your circuit breaker panel and see if any breakers have tripped. Flip any tripped switches back to the "on" position.

    3. Test the power cable and outlet

    Unplug the TV, wait a few seconds, then plug it into a different known-working outlet.

    Inspect the cable for any damage.

    4. Look for signs of power

    Some TVs have a standby light—if it’s not on, the TV may not be getting power.

    If there's a reset button on the TV or remote, try holding it for 10+ seconds.

    5. Try a power cycle

    Unplug the TV for at least 1 minute.

    Press and hold the power button (on the TV itself) for 30 seconds.

    Plug it back in and try turning it on.

    6. If your area has a power outage

    Use your phone or battery-powered radio to check updates.

    Unplug electronics (like the TV) to prevent damage from power surges when electricity is restored.

    Let me know if the power is out in your home or if it's just the TV acting up—I can help more specifically.

  • 1. Check the screen brightness

    It may sound simple, but make sure the brightness hasn’t been turned all the way down accidentally.

    2. Do a flashlight test

    In a dark room, shine a flashlight at the screen while it’s on.

    If you see faint images, the backlight is likely dead, especially on LED/LCD TVs. This often requires professional repair.

    3. Power cycle the TV

    Unplug the TV from the wall.

    Hold the power button on the TV itself (not the remote) for 30 seconds.

    Plug it back in and turn it on.

    4. Check for a loose or damaged video cable

    If you’re using an external device (cable box, game console, etc.):

    Unplug and replug the HDMI or other video cables.

    Try a different HDMI port or different cable.

    5. Switch inputs

    Use the TV remote to cycle through the input sources (HDMI 1, HDMI 2, AV, etc.) to make sure you're on the right one.

    6. Try a different source

    Connect a different device (like a streaming stick or game console) to see if the picture returns.

    7. Check for display settings

    If you can access the TV menu using the remote and still can’t see anything, it's more likely a display issue (like a bad panel or mainboard).

    If none of these work, it may be a hardware issue (bad backlight, T-con board, or screen panel), and you'll likely need professional repair or replacement. Let me know the TV brand and model if you want more specific help.

  • If your TV isn’t responding to the remote even though it has working batteries, try these steps:

    1. Check if the TV responds to the power button on the TV itself

    Find the power button on the TV (usually on the back, bottom edge, or side).

    Press it—if the TV turns on, the issue is with the remote or remote sensor.

    2. Test the remote

    Use your phone camera (open the camera app and point the remote at it).

    Press any button. If you see a flashing light on the remote through your phone screen, the remote is working.

    If there’s no flashing light, the remote may be broken (even with new batteries).

    3. Clear any obstructions

    Make sure there’s nothing blocking the IR sensor on the TV.

    Clean the sensor area (usually on the bottom front of the TV) with a dry cloth.

    4. Try a power reset

    Unplug the TV from the wall for 1–2 minutes.

    Hold the power button on the TV for 30 seconds while unplugged.

    Plug it back in and try using the remote again.

    5. Try a different remote (if available)

    If it’s a popular brand (like Samsung, LG, etc.), try a universal remote or a